Privacy & Cookies Policy


This privacy policy sets out how uses and protects any information that you give when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information when you choose to complete the email contact form and send it to

  • your name
  • your email address
  • your contact number
  • your IP address - collected to help us should we get false messages

What we do with the information you give

We use this information to enable us to contact you in response to any question or query you may have raised with us. We may also retain the information and use it to identify you within our office systems and should you become a customer of Railway Wheelset & Brake Ltd, the information supplied may be used to identify products and/or services supplied to you.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which is placed on your computer's hard drive. These are used to help analyse web traffic for example. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How we use Cookies

There are two types of cookie that you may encounter when using

First Party Cookies

First Party Cookies are set directly by The purposes of these include:

  • to identify your web browser to our server where our website pages are stored so that we may deliver the pages you request when clicking onto the site or using the menu to navigate between pages
  • to remember your agreement to our use of Cookies

The first party cookies we use are:

joomla_session This cookie is created using a one time string of characters as its identification Name and a separate one time string of characters for its Value. This Cookie identifies your web browser to our server to enable the server to render the content of our website you have requested to view by clicking onto the site and/or by using the menu to navigate between pages. This Cookie is set automatically when you log onto our site and without it you may be unable to view some or all of the content of our website. Expires when you close your browser window
cookieAcceptanceCookie This sets a small cookie with the Value "accepted" when you click the Agree button on the the Cookie warning message at the top of our webpage. As long as you have set your browser to accept cookies, this cookie will be set. Expires after 2 years, 3 months & 10 days

These cookies are essential to the running of the site.

Third Party Cookies

Third Party Cookies are set by other companies' internet tools or website connections. Railway Wheelset & Brake Ltd are not responsible for the operation of other companies websites or their cookie policies.

Railway Wheelset & Brake Ltd does not use a Third Party Company for collection of website analytic details.

Managing Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If Cookies aren't enabled on your computer, it means that your experience on will be very limited.

To enable Cookies

If you're not sure of the type and version of web browser you use to access the Internet:

  • For PCs: click on 'Help' at the top of your browser window and select the 'About' option
  • For Macs: with the browser window open, click on the Apple menu and select the 'About' option.
How to check Cookies are enabled for PCs
Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0 1. Click on 'Tools' at the top of your browser window and select 'Internet options’, then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable Cookies in your browser
3. Settings above Medium will disable Cookies
Mozilla Firefox 1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set Cookies'
Safari 1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising Cookies'
3. Click 'Save'


How to check Cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

Safari on OSX 1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept Cookies'
3. Select the 'Only from site you navigate to'
Mozilla and Netscape on OSX 1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see Cookies under 'Privacy & Security'
3. Select 'Enable Cookies for the originating web site only'
Opera 1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept Cookies' option
All other browsers Please check your documentation or online help files.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will promptly correct any information found to be incorrect. You may also view most of the details that we hold, correct and update them, and change your email preferences by logging in and viewing your profile page.

You may request details of personal information which we hold about you under the Data Protection Act 1998, we may charge you £10.00 to cover administration costs for providing that information.

Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use, see our Privacy Policy.

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