Important Updates to Our Data Protection Policies

You will be aware of General Data Protection Regulations (GDPR) that came into force on May 25th 2018.

This policy statement is an assurance to you, that we at Railway Wheelset & Brake Limited will continue to protect our customers’ data to the highest standards, and in line with the new regulations

What kinds of personal information do we hold about you?

We will collect, store, and use the following categories of personal information about you and/or your business for the purposes of fulfilling your order requirements for railway wheelset components only.

  • Names and title
  • Addresses, including physical, registered, invoice, delivery and site addresses
  • Contact details such as telephone numbers, mobile numbers, facsimile numbers and email addresses
  • Bank account details including Sort Code, Account Number, Account Name, to receive payment only.

We do not anticipate needing to collect, store or use "special category" (more sensitive) personal information, which means information about your:

  • racial or ethnic origin
  • political opinions
  • religious or philosophical beliefs
  • trade union membership
  • genetic / biometric data
  • health or sex life / sexual orientation.

If this changes, we will inform you and, where required by law, obtain your clear consent before doing so.

You have a right at any time to see information held about you, by making a Subject Access Request to our Business Office Manager allowing 40 days to complete the request. You also have a right “To Be Forgotten” under the same principles.

Once we have fulfilled an order, we may use your email/postal address for the purposes of direct marketing. We do this to promote similar products or services which may be of interest to you.

We will only market to you through our own companies and will not pass your data to any third parties or use third part companies for the purposes of profiling or marketing.

Every marketing email we send features an unsubscribe statement, which allows you to quickly and easily stop receiving emails from either an employee of Railway Wheelset & Brake direct or from our

You can also fully manage your preferences by:

If you are aware that the information we hold for your account is likely to be out of date – please contact us to ensure that the data we hold on you is updated.

Thank you for your loyal custom, and we look forward to working with you again in the future.